We are the voice of

Public Space Surveillance in the UK

OUR VALUES

The CCTV User Group was formed in the mid-1990s to support CCTV Managers to create policy & procedures to manage the use of this emerging new form of evidence.

The original CCTV Code of Practice was developed by Members of the CCTV User Group by those early pioneers of this technology in search of compliance, regulation, image quality standards and the protection of the privacy of the UK public.

We focus on advising an ethical, proportionate and lawful approach to monitoring public spaces using CCTV cameras.

To this day, the group is led by operational CCTV professionals for the benefit of all UK CCTV system managers regardless of how experienced or knowledgeable they may be. If you need support managing any aspects of your CCTV services, we will be able to guide you in an informative, supportive and non-judgemental way. We realise that all of us have to learn and develop the skills required. Contact us to find out how we can support you.

01 ETHICAL

SURVEILLANCE

02 RESPECT FOR

PRIVACY

03 COMPLIANCE WITH

STANDARDS

04 OPEN &

TRANSPARENT

Promoting Voluntary Adoption of the

Surveillance Camera Commissioners

Code of Practice

The CCTV User Group & NASCAM are committed to supporting those organisations that are keen to be a voluntary adopter of the Surveillance Camera Commissioner's Surveillance Camera Code of Practice. We are keen to work with multiple organisations to support this strategy. If you interested to know more, please contact us using the Get In Touch form in the footer below.

What We Do

Working at the highest level

We assist with the creation of CCTV policy, procedures & standards. Providing up-to-date information and guidance from the Information Commissioners' Office (ICO), Surveillance Camera Commissioner (SCC) and key industry partner news, products and comment to our Members.

Representing the interests of our Members, supporting & promoting the use of CCTV in the most compliant & ethical manner possible.

Membership Management

Providing CCTV User Group & National Association of Surveillance Camera Managers (NASCAM) Membership management. Enabling Member access to sample template policies, compliance documents, draft procedures and surveillance standards. Supporting Member regional groups for professional learning, high-quality training & support and always promoting compliance.

In the near future, bringing discounted services to Members.

Connected with the best

Many of the UK's leading CCTV industry titans are Members of the CCTV User Group. Through them, we provide updates on the latest innovations & technology. Our national conference events and our future planned regional seminars provide them with corporate & business opportunities to engage with professional users so that they can understand their operational needs & challenges across the UK.

Working together

We will exchange professional knowledge and best practice to help broaden compliance & increase the adoption of standards towards demonstrable ethical surveillance. To welcome & promote an academic environment to assist research into the effectiveness of CCTV and to influence positive public perceptions of it. And lastly, to participate in the creation & development of innovations.

Always learning, listening and sharing

To work closely with our training partner Members to support the delivery of the best training in the field. To provide access to CPD (Continuing Professional Development) at regional and national seminars & conferences so that our Members can demonstrate they are the best at what they do.

Membership has benefits

Members have access to the best resources, help & advice.

Delivering the highest quality conference & webinar events and representing our Members at regional and national levels to provide support in every aspect of their work. We are keen to hear from associated groups & users of CCTV to broaden the adoption of all aspects of compliance & respect for privacy.

Sectors We Support

Public spaces and night-time economy

Public health, clinics and treatment centres

Car Parking, Moving Vehicle Enforcement, Highways England, Park Mark accreditation

Landmarks and Critical National Infrastructure

​

We are the voice of

Public Space Surveillance in the UK

OUR VALUES

We're Here to help

The CCTV User Group was formed in the mid-1990s to support CCTV Managers to create policy & procedures to manage the use of this emerging new form of evidence.

The original CCTV Code of Practice was developed by Members of the CCTV User Group by those early pioneers of this technology in search of compliance, regulation, image quality standards and the protection of the privacy of the UK public.

​

We focus on advising an ethical, proportionate and lawful approach to monitoring public spaces using CCTV cameras.

​

01

ETHICAL

SURVEILLANCE

02

RESPECT FOR

PRIVACY

03

COMPLIANCE WITH

STANDARDS

04

OPEN &

TRANSPARENT

Promoting Voluntary Adoption of the

Surveillance Camera Commissioners

Code of Practice

What We Do

Working at the highest level

Membership Management

Connected with the best

Working together

Always learning, listening and sharing

Membership has benefits

Sectors We Support

Town Centres & night-time economy

NHS, clinics and treatment centres

Traffic monitoring and enforcement

Utilities & commercial property

Residential homes and housing

Hotels & resorts

Transport, highways & Car Parking

Landmarks and CPNI

Retail and places of learning

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