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Detailed T&C's


CCTV User Group Ltd. /NASCAM - Terms and Conditions of Membership


When you join the NASCAM (CCTV User Group) as a "member", you are subscribing to a service from CCTV User Group Ltd., a privately owned organisation. The word "member" or "membership" refers to your subscription or your status as a subscriber to the service.

These terms and conditions form the basis of the contract through which CCTV User Group Ltd. will deliver the service. On subscribing you agree to these terms and conditions and you are providing us with the appropriate consent to handle your personal information in accordance with the UK Data Protection Act.

CCTV User Group Ltd. & NASCAM is a commercial organisation whose registered office is at:

NASCAM (CCTV User Group Ltd.),  C/o Bruton Charles, The Coach House, Greys Green, Rotherfield Greys, Henley-On-Thames, Oxfordshire, RG9 4QG, United Kingdom.


Information handling 
CCTV User Group Ltd. is a registered data controller with Information Commissioners Office UK (ICO). 

The CCTV User Group Ltd. or its agents store, host and otherwise process the information (including personal data) supplied by its members / subscribers / users via its websites.

Use of Cookies

CCTV User Group Ltd. follows guidelines on cookies as outlined by the Information Commissioners Office (ICO) UK. See our Privacy Policy on the website for more information. 

General users - visitors to the NASCAM website 
CCTV User Group Ltd. does not collect any personal information from users visiting and browsing its website. Only aggregate data such as the number of visits per page are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.

Data protection and use of personal data 
CCTV User Group Ltd. is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your application for membership, application for services, newsletter or information subscription or your application to become a partner.

The data collected by the CCTV User Group Ltd. through its website will be used for: marketing; statistical and analytical purposes; to improve its own web content; to develop new products and services and to administer membership.

The CCTV User Group Ltd. may monitor the usage of its website by members whilst respecting the privacy of its members. Additionally, makes member contact information available through its Membership Directory to other members using its website & portal and to those who register for its conferences. Please see our Privacy Policy for more information on how and for what purposes we use your personal data.

Data disclosures to third parties
CCTV User Group Ltd is committed to protecting privacy and personal data of its members and subscribers. 

CCTV User Group Ltd is funded by event and other product & membership fees, and by business partners – commercial providers of products and services – but CCTV User Group Ltd does not provide member or subscriber data to these partners except for information that is readily available such as delegate lists for attendees of CCTV User Group Ltd events.

On occasion, CCTV User Group Ltd may provide limited data to third parties that offer products and services used for registering events bookings. These limited data include names, job titles, organisation name and business addresses, but do not include personal or business phone number or e-mail addresses. CCTV User Group Ltd. may send such data outside the European Economic Area for processing.

CCTV User Group Ltd. may disclose member personal data if required to do so by law or if CCTV User Group Ltd believes that such action is necessary: to comply with legal requirements; or to act under circumstances to protect the safety or security of its members.

Member opt out
Membership communication will be in the form of email, digital online media & telephone 
Members can update their preferences on their online profile and select:

• which communication methods they do not wish to be contacted via

• which type of emails they wish to receive


Conditions of membership - Right to refuse applications 
CCTV User Group Ltd membership is open to individuals who: 

Once a member submits an application, it is reviewed by the CCTV User Group Ltd team. If approved, the applicant receives an automated welcome message as a new member with login details into the member area of the CCTV User Group Ltd website. Applicants who are not approved will be contacted by CCTV User Group Ltd individually: either with a request for further information or informing the applicant of CCTV


User Group Ltd decision to decline the application. 

CCTV User Group Ltd. reserves its right not to fulfil or to cancel a member application at anytime. 

If a member is accepted into CCTV User Group Ltd. / NASCAM membership and subsequently it turns out that any or all of the information they provided was misleading or false: CCTV User Group Ltd. / NASCAM reserves its right to revoke the membership with immediate effect, without the right of appeal.

Conditions of membership - Membership period
In general, membership runs for 12 consecutive months from the date when a member has applied, their application has been approved and any fees due are paid.

Free membership: Members subscribed to this type of membership will not be subject to a standard renewal process whilst this type of membership is in place. Members subscribed to free membership will receive an notification from CCTV User Group Ltd. / NASCAM requesting and reminding them to update their member profile.

Members are reminded to keep their profile and Preferences up-to-date so they receive the most suitable communications from CCTV User Group Ltd..

Conditions of membership - Membership cancellation 

A member of CCTV User Group & NASCAM who has subscribed to CCTV User Group & NASCAM membership can cancel their membership anytime by contacting CCTV User Group & NASCAM in writing at

Members who cancel their membership are removed from membership with effect from the date on which their resignation is received by CCTV User Group Ltd. and all their member benefits and rights cease at that time.

Conditions of membership - Individual members' obligations
CCTV User Group Ltd. expects of its members the highest standards of dignity, fairness and integrity. These values and expectations form the basis of the manner in which members are requested to abide.

Code of Conduct
CCTV User Group Ltd. Members will abide by the code of conduct, which is published on the Members website.

Members may be invited to events organised by CCTV User Group Ltd. or by its partners if such events are considered to be of value and benefit to members as eg educational and networking opportunities. Our events may be subject to separate terms and conditions. Please check these at the time of booking.

Prize Draw and Competition Rules
All prize draws and competitions which are associated with CCTV User Group Ltd. offers are subject to separate terms and conditions, as written at the time of the prize draw, competition or offer. Prize draws are not open to employees of CCTV User Group Ltd. These terms and conditions override any contrary terms or conditions published by CCTV User Group Ltd. in relation to any membership subscription between members and CCTV User Group Ltd.

Price Information
Any fees displayed on the CCTV User Group Ltd. / NASCAM website are subject to change without notice. 

We reserve the right to increase the price of products and services on regular basis. If this would be related to services subscribed by existing members, members will be informed in advance.

Governing law and jurisdiction

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by the law.

A person who is not party to these terms shall not have any rights under on in connection with them under the Contracts (Rights of Third Parties) Act 1999.


Liability for 3rd parties: CCTV User Group Ltd. liability to its members will not extend to any membership related benefits, goods or services provided by an external provider. CCTV User Group Ltd. specifically excludes liability for any loss or damage suffered by a member as a result of her/his involvement in whatever manner with an external provider.

Accuracy of CCTV User Group Ltd. information: Reasonable effort is made to ensure the accuracy of information provided on our websites, in newsletters, and any other publications; however, neither we nor the authors can accept liability for errors and omissions within its publications.

CCTV User Group Ltd./ NASCAM Website: 
The CCTV User Group & NASCAM website may contain links to other websites, which in turn may contain material that has been produced by third parties not affiliated with us. We have no control over those other websites and accept no responsibility or liability for information or content provided on such websites.

Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by us. Please see website terms and conditions.

Force Majeure
Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act.

Variations to this agreement 
CCTV User Group Ltd. / NASCAM may change these terms and conditions at any time upon giving its members 14 days prior notice. The most recent edition of these terms and conditions will be binding upon CCTV User Group Ltd. member, subscribers, and users. CCTV User Group Ltd. Members may exit the contract if they do not accept any proposed variation. These terms and conditions override any contrary terms or conditions published in relation to any membership subscription between a member and CCTV User Group Ltd.

If CCTV User Group Ltd. privacy policies change, CCTV User Group Ltd. will notify its members and subscribers by e-mail or a special announcement placed on this website.

Queries, complaints, comments 
We will endeavour to respond within 48 hours to any complaint or query received. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out. If you have any queries, comments or complaints about products and services please contact us via the link on the website

If you believe that any of the information CCTV User Group Ltd. holds about you is incorrect or out of date, please log in and edit your information, and if the data is not editable, forward the accurate information to us via email.

If members wish to obtain a copy of their personal data held by CCTV User Group & NASCAM, then please write to us requesting it. You may be asked to provide proof of your identity and for any further information that might help CCTV User Group & NASCAM to locate the data you are seeking.

Date: 1 March  2018

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