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Privacy information

Privacy Information

We collect certain information or data about you when you use


This includes:

  • questions, queries or feedback you leave, including your email address if you send an email through to our website

  • your IP address from which you access our website, and details of which version of web browser and operating system you used

  • the date and time of your visit

  • clickstream data, which is information on how you use our website, using cookies and page tagging techniques to help us improve our website

  • the website address of the website from which you accessed our website

  • details to allow you to access government services and transaction, e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)


This helps us to:

  • improve our website by monitoring how you use it

  • respond to any feedback you send us if you’ve asked us to


Unless you voluntarily submit personal information to us (for example, by sending us an e-mail or completing the contact form), we can’t personally identify you using your data.


Where your data is stored

Like millions of other websites, we store your data on secure servers in the United States.

Your data can only be viewed by our staff or our suppliers.  By submitting your personal data, you agree to this.​


Keeping your data secure and disclosing your information​


Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit to us is at your own risk.​


We have procedures and security features in place to try and keep your data secure once we receive it.​


We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with others for legal reasons.​


Links to other websites

Our website contains links to and from other websites. This privacy policy only applies to our website.


Following a link to another website

If you go to another website from this one, including any websites (including government websites) that we link to, you should read the privacy policy on that website to find out what it does with your information. If you go to another website from this one, we may pass personal information collected about you on our website to the destination website.


Following a link to our website from another website

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

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