The Voice of UK Public Space Surveillance
Leading, Developing, Advancing
A highly experienced and professional UK-based national Membership organisation for all public space surveillance CCTV Managers, Supervisors & Operators together with Community Safety professionals
Working for all our Members
By becoming a Member you will be joining hundreds of CCTV professionals who are highly experienced in their profession. You will benefit from updates, views and events to grow your understanding
Advice & Guidance
Providing advice and guidance that is relevant and available to all Members - including to UK local government, business and domestic surveillance users
Support
We are able to assist those who are new to the world of CCTV so that they can operate to the highest standards. As a business, we can assist you in the UK CCTV marketplace
Influencing & Shaping
Influencing & shaping the UK CCTV discussion, the development of new standards, policies & procedures. We work with others to develop standards, policies and advanced guidance
Membership
Join the CCTV User Group today and we will help you with everything you need to operate your CCTV in a compliant, professional & ethical manner
New Business Partner Member Update
AUGUR joins the CCTV User Group - August 2025
About Augur:
Augur is a next-generation perception engine that converts legacy CCTV and other sensors into real-time operational intelligence. By fusing camera feeds, IoT signals and a 3-D spatial model, Augur tracks people and assets across large venues in seconds—no new hardware, no facial recognition. The platform delivers early-warning security alerts, instant post-incident replay, and live crowd-flow and advertising metrics, helping operators cut risk, lower costs and open new revenue streams. Built by engineers who previously delivered national-scale systems at Palantir and in UK defence, Augur installs via a single on-site server, embeds an ML engineer with the client team, and typically repays itself inside twelve months. In short, it lets organisations act before threats escalate while staying fully GDPR-compliant and earning public trust.
CCTV User Group spokesman said
“We're delighted to have Augur join our community of CCTV professionals. According to their announcement, Augur's innovative platform will see the fusion of traditional CCTV feeds, IoT signals, and advanced 3-D spatial models to deliver real-time security alerts, instant incident replay, and live crowd-flow data. This is an exciting innovation.
Augur’s decision not to use facial recognition is a significant one. It addresses public concerns around privacy and surveillance, supporting transparency and building public confidence. Their approach aligns closely with best practices in data ethics and GDPR compliance, ensuring public trust & support remains at the forefront.
Led by a team with extensive experience delivering national-scale systems in UK defence and at Palantir, Augur will deploy through a straightforward single-server installation, effectively embedding a dedicated machine-learning engineer within client teams. They anticipate rapid return on investment, typically within twelve months.
We look forward to seeing Augur’s system develop and supporting their commitment to ethical, transparent, and effective surveillance technology.”
Our 2024 UK Security Sector Reach
We are immensely proud to have so many amazing organisations and professionals working with, following and supporting us. They come from all sectors of the security industry, local government, education, housing, police, CCTV manufacturing, systems integrators/installation and software developers
(April 2023 -March 2024)
See maps of where our website visitors originate
Our UK & Global Audience
World
UK
Are You Compliant?
Don't Risk Your CCTV Evidence Being Challenged or Discredited In Court, or even worse, being found to be illegal
01
Protection of Freedoms Act
If you're a Local Authority or police service and operating public space CCTV, you have a lawful duty to comply with the Protection of Freedoms Act (PoFA) 2012.
03
Savvy Defence Counsel
Did you know, if you provide CCTV evidence to police for prosecutions in Court, a savvy defence counsel could ask to have that evidence disregarded because those that captured the evidence don't comply with the 'Protection of Freedoms Act 2012' ?
02
Non-Compliance
It's a fact that almost half of the UK's public space CCTV services that are required to be compliant with PoFA 2012 are currently not fully compliant with the legislation.
04
The Right Thing To Do
We are the most highly respected, experienced and knowledgeable CCTV group in the UK. If you are a 'Relevant Authority' we can support you to become a fully compliant operator of CCTV; not only is it a legal requirement, it's the right thing to do!
Additional Areas To Explore
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Safer Streets - Protect & Deter v2.
Ending Violence Against Women & Girls: A Shared Responsibility Conference 2025
Featuring:
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Violence Against Women & Girls - violence reduction strategies & Project Updates/ Case Studies
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Protect Duty (Martyn's law) update – the evolving legal landscape for public space security
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CCTV & Community Safety strategies - exploring best practices for crime prevention.
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New Technology and street-crime reduction - AI, analytics, and innovations shaping the future.
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Public-Private Partnerships in Crime Prevention - with a focus on tackling high street retail crime
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CCTV policy & guidance development - Uploading Cloud Evidence
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Urban & Retail Design for public safety - how better infrastructure design can deter crime.
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Data-Driven Policing helping to make women & girls safer - leveraging CCTV and data analytics to improve crime intervention & prevention efforts.
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Community engagement in surveillance - building trust and ethical oversight in security operations.
Bringing you keynote speakers from academia, regulatory bodies and industry big-hitters, together with an update on the ‘Protect Duty’ (Martyn's Law), we will explore the latest strategies to protect women & girls and how you can get involved. Additionally, we will show how working together with the retail sector, CCTV can help create a safer shopping & public space experience. We will also showcase the best CCTV system innovations and latest software from some of the finest providers in the world of CCTV & security in our showcase exhibition.
Join Us
As a Membership based organisation, the CCTV User Group & NASCAM are committed to supporting those organisations that are keen to be a voluntary adopter of the Surveillance Camera Commissioner's Surveillance Camera Code of Practice.
We are ready and able to work with multiple organisations to support this strategy.
Membership
Membership of the CCTV User Group is reserved for CCTV and Public Safety professionals from any local authority (LA), Police or other government agency (together with agencies such as British Transport Police, City of London Police, TfL, Network Rail etc.) together with any organisation that either provides products or services to, or manufactures products for, the CCTV industry. Recently we have expanded to include health, property and housing associations together with hospitality, retail, education and transport.
